Return Policy

At [Your Store Name], we want you to be 100% satisfied with your purchase. If your noise machine doesn't help you find the perfect sleep environment, we are here to help.

1. Return Window

You have 30 days from the date you receive your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

2. Return Process

To start a return, you can contact us at [Your Support Email]. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

3. Return Shipping Costs

  • Defective or Damaged Products: If the noise machine is defective, damaged, or the wrong item was sent, [Your Store Name] will provide a prepaid return shipping label at no cost to you.

  • Customer Remorse (Change of Mind): If you are returning the product because you no longer want it or changed your mind, the customer is responsible for paying the actual return shipping costs.

4. Restocking Fees

We believe in transparent pricing. We do not charge any restocking fees for returned items.

5. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

6. Refunds

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 5–7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

7. Damaged Electronics

Please inspect your order upon reception and contact us immediately if the item is defective or damaged so that we can evaluate the issue and make it right.